Why Configure Remote Access?

Using a software-defined private network, Remote Access enables:

Using the network's unique Node ID as a secure token, an end-to-end handshake between devices ensures a direct, secure connection.

Configure Cloud Connectivity

This procedure assumes that you already have created a LoopCloud Company and Project. Refer to the following documentation for instructions:

To facilitate this configuration, log in to both LoopCloud and LoopEdge so that you can copy and paste configurations to connect these platforms.

In LoopCloud

  1. Create a LoopEdge Model by selecting the MQTT plain TCP connection. See Create a Device Model.
    Note that the model's JASON schema includes a remote network parameter.

      "mqttHostName": "%MQTT_HOST%",
      "mqttTcpPort": "%MQTT_TCP_PORT%",
      "mqttUserName": "%MQTT_USERNAME%",
      "mqttPassword": "%MQTT_PASSWORD%",
      "mqttClientId": "%MQTT_CLIENT_ID%",
      "mqttReqTopicName": "%MQTT_REQ_TOPIC%",
      "mqttRespTopicName": "%MQTT_RESP_TOPIC%",
      "mqttDataTopicName": "%MQTT_DATA_TOPIC%",
      "remoteNetwork": "%REMOTE_NETWORK%"

  2. From the LoopEdge model, create a LoopEdge Device. See Add a Device from a Model.
  3. In the LoopCloud navigation panel, go to Device Mgmt > Devices to view the newly created device in the list.
  4. In the device's Action list, click Status and select Activate.

  5. In the Activation Code pop-up, click the  icon to copy the code to the clipboard.

    This one-time-only code is valid for only 60 seconds. Be sure to take the following steps in LoopEdge immediately.

In LoopEdge

  1. In the LoopEdge navigation panel, go to System > Device Management.
  2. Under Cloud Activation, paste the activation code that is in the clipboard and click Activate.

    A LoopEdge DataHub Cloud Connector automatically gets created, but is disabled by default.

  3. In the navigation panel, go to DataHub.

  4. In the Cloud Connector's Actions list, select Enable.
  5. In the navigation panel, go to System > Remote Access.
    A network card shows the activated network.

Configure a Software-Defined Loop Network for Remote Access

When you create this network, you can connect LoopCloud to LoopEdge devices, no matter where they reside in the world. Once configured, you easily can access and securely manage and troubleshoot your LoopEdge software without being co-located with the device.

  • Before taking the following steps, complete the steps listed in: Configure Cloud Connectivity.
  • You will need the Loop RemoteAccess software to set up a network.

To configure this network, you will once again need to switch between LoopCloud and LoopEdge. In addition, you will go to Loop RemoteAccess for node IDs.

In Loop RemoteAccess 

  1. Copy the network Node ID.

    This unique ID serves as a token used to authorize the Loop platform to join the secure private network. 

In LoopCloud 

  1. In the LoopCloud navigation panel, click Remote.

  2. Click the + icon in the upper right of the window to add a member to the network.
  3. In the Add new member dialog, paste the Node ID that you copied from the Loop RemoteAccess service and click Save.

    The node will be listed in the Remote Network list, as part of your network.

  4. At the top of the LoopCloud Remote Network window, click the  icon to copy the network ID.
    You will use this ID in the remote access service to join the network. This establishes the handshake between the private network and the Loop platform.

In Loop RemoteAccess

  1. In the RemoteAccess application, select Join Network and paste the network ID that you copied from LoopCloud.

In LoopEdge

  1. In the LoopEdge navigation panel, expand System and click Remote Access.
    A network card will be displayed with an IPv6 address.

  2. Select and copy the IPv6 address from the displayed Remote Access network card.
  3. To remotely access the LoopEdge device, enter the IPv6 address enclosed in square brackets into the address/search bar of a web browser.


This is IPv6 address is the only address that will be used to remotely access LooopEdge.