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Why Configure Remote Access?

Using a software-defined network, Remote Access enables:

  • Access to LoopEdge software, no matter where in the world it resides
  • Troubleshooting LoopEdge issues without requiring on-premise intervention

Using the network's unique Node ID as a secure token, an end-to-end handshake between devices ensures a direct, secure connection.

Configure Cloud Connectivity


This procedure assumes that you already have created a LoopCloud Company and Project. Refer to the following documentation for instructions:

To facilitate this configuration, log in to both LoopCloud and LoopEdge so that you can copy and paste configurations to connect these platforms.

In LoopCloud

  1. Create a LoopEdge Model by selecting the MQTT plain TCP connection. See Create a Device Model.
    Note that the model's JASON schema includes a remote network parameter.

      "mqttHostName": "%MQTT_HOST%",
      "mqttTcpPort": "%MQTT_TCP_PORT%",
      "mqttUserName": "%MQTT_USERNAME%",
      "mqttPassword": "%MQTT_PASSWORD%",
      "mqttClientId": "%MQTT_CLIENT_ID%",
      "mqttReqTopicName": "%MQTT_REQ_TOPIC%",
      "mqttRespTopicName": "%MQTT_RESP_TOPIC%",
      "mqttDataTopicName": "%MQTT_DATA_TOPIC%",
      "remoteNetwork": "%REMOTE_NETWORK%"
  2. From the LoopEdge model, create a LoopEdge Device. See Add a Device from a Model.
  3. In the LoopCloud navigation panel, go to Device Mgmt > Devices to view the newly created device in the list.
  4. In the device's Action list, click Status and select Activate.

  5. In the Activation Code pop-up, click the  icon to copy the code to the clipboard.

    This one-time-only code is valid for only 60 seconds. Be sure to take the following steps in LoopEdge immediately.

In LoopEdge

  1. In the LoopEdge navigation panel, go to System > Device Management.
  2. Under Cloud Activation, paste the activation code that is in the clipboard and click Activate.

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    When the activation is complete, a LoopEdge DataHub Cloud Connector automatically gets created. To view the connector, navigate to DataHub.

    ?? Is this when a card gets created in the LoopEdge Remote Access window??

Configure a Software-Defined Loop Network

When you create this network, you can connect LoopCloud to LoopEdge devices, no matter where they reside in the world. Once configured, you easily can access and securely manage your Loop network, no matter where you are located.


  • Before taking the following steps, be sure to complete the steps listed in: Configure Cloud Connectivity.
  • You will need the Loop RemoteAccess software to set up a network.

To configure this network, you will once again need to switch between LoopCloud and LoopEdge. In addition, you will go to RemoteAccess for node IDs.

In RemoteAccess 

  1. Copy the network Node ID.
    This unique ID serves as a secure token to enable the Loop platform to join the private network. 

    Example of a Node ID:


In LoopCloud 

  1. In the LoopCloud navigation panel, click Remote.

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  2. Click the + icon in the upper right of the window to add a member to the network.
  3. In the Add new member dialog, paste the Node ID that you copied from the remote access service and click Save.

    The node will be listed in the Remote Network list, as part of your virtual private network.

  4. At the top of the Remote Network window, click the  icon to copy the network ID.
    You will use this ID in the remote access service to join the network. This establishes the handshake between the private network and the Loop platform.

In RemoteAccess

  1. In the RemoteAccess application, select Join Network and paste the network ID that you copied from LoopCloud.

In LoopEdge

  1. In the LoopEdge navigation panel, expand System and click Remote Access.
    A network card will be displayed with an IPv6 address.

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  2. Select and copy the IPv6 address from the displayed Remote Access network card.
  3. To remotely access the LoopEdge device, enter the IPv6 address enclosed in square brackets into the address/search bar of a web browser.



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