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Learn how to configure LoopEdge for remote access using these instructions:

Table of Contents
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Why Configure Remote Access?

Using a software-defined private network, LoopEdge Remote Access enableslets you:

  • Access to LoopEdge software, no matter where in the world it resides.
  • Troubleshooting Diagnose LoopEdge issues without requiring on-premise intervention.

Using the network's unique Node ID as a secure token, an end-to-end handshake between devices ensures a direct, secure connection.

Refer to the following sections on this page to configure remote access to LoopEdge:

Configure Cloud Connectivity
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ConfigureCloudConnectivity
ConfigureCloudConnectivity

Note
titlePrerequisites

This procedure assumes that you already have created a LoopCloud Company and Project. Refer to the following documentation for instructions:

Tip

To facilitate this configuration, log in to both LoopCloud and LoopEdge so that you can copy and paste configurations to connect these platforms.

In LoopCloud

...

To configure remote access, you must first set up Loopedge - LoopCloud connectivity. Follow the steps described in Activate a LoopEdge Device for LoopCloud Connectivity. Make sure that the LoopCloud device model is an MQTT plain TCP model at a minimum.

Below are the MQTT connection parameters for the LoopCloud device model:

No Format
{
  "mqttHostName": "%MQTT_HOST%",
  "mqttTcpPort": "%MQTT_TCP_PORT%",
  "mqttUserName": "%MQTT_USERNAME%",
  "mqttPassword": "%MQTT_PASSWORD%",
  "mqttClientId": "%MQTT_CLIENT_ID%",
  "mqttReqTopicName": "%MQTT_REQ_TOPIC%",
  "mqttRespTopicName": "%MQTT_RESP_TOPIC%",
  "mqttDataTopicName": "%MQTT_DATA_TOPIC%",
  "remoteNetwork": "%REMOTE_NETWORK%"
}

...


...

Note

This one-time-only code is valid for only 60 seconds. Be sure to take the following steps in LoopEdge immediately.

In LoopEdge

...

Note

Once you have followed the steps in Activate a LoopEdge Device for LoopCloud Connectivity to activate the LoopEdge device on LoopCloud, go to System > Remote Access in the LoopEdge navigation panel. A network card shows the activated network.


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Configure a

...

Loop Network for Remote Access to LoopEdge
Anchor
ConfigurePrivateNetwork
ConfigurePrivateNetwork

When you create this network, you can connect LoopCloud to LoopEdge devices, no matter where they reside in the world. Once configured, you easily can access and securely manage and troubleshoot your LoopEdge software without being co-located with the device.

Note
titlePrerequisites
  • Before taking the following steps, complete the steps listed in: Configure Cloud Connectivity.
  • You will need Contact your Litmus Automation representative to get the Loop RemoteAccess software application to set up a network.
Tip


The following high-level diagram illustrates the basic steps required to configure remote access to LoopEdge. Detailed steps are listed below the diagram.

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Steps to Configure LoopEdge Remote Access

Info

To configure this network, you will once again need to switch between LoopCloud and LoopEdge. In addition, you will go to use the Loop RemoteAccess for application to get network node IDs.

In Loop

...

RemoteAccess App

  1. Copy the network Node ID.



    This unique ID serves as a token used to authorize the Loop platform to join the secure private network. 

In

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LoopCloud

  1. In the LoopCloud navigation panel, click Remote.
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    _img_LoopCloud_RemoteNetwork_img_LoopCloud_RemoteNetworkImage Added

  2. Click the + icon in the upper right of the window to add a member to the network.
  3. In the Add new member dialog, paste the Node ID that you copied from the Loop RemoteAccess service and click Save.
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    The node will be listed in the Remote Network list, as part of your network.

  4. At the top of the LoopCloud Remote Network window, click the  icon to copy the network ID.
    You will use this ID in the next step, in the remote access service, to join the network. This establishes the handshake between the private network and the Loop platform.

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In Loop RemoteAccess

  1. In the RemoteAccess application, select Join Network and paste the network ID that you copied from LoopCloud.

In LoopEdge

  1. In the LoopEdge navigation panel, expand System and click Remote Access.
    A network card will be displayed with an IPv6 address.
    Include Page_img_LoopEdgeSystemRemoteAccess
    _img_LoopEdgeSystemRemoteAccessImage Added

  2. Select and copy the IPv6 address from the displayed Remote Access network card.
  3. To remotely access the LoopEdge device, enter the IPv6 address enclosed in square brackets brackets into the address/search bar of a web browser.

    Example:

...

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Info

This is IPv6 address is the only address that will be used to remotely access LooopEdgeLoopEdge.